HP Catalog – Statewide Price Agreement #60-00000-25-00023

Contract Overview & Scope

This page applies to the State of New Mexico Statewide Price Agreement #60-00000-25-00023 for OEM toner and ink cartridges only. Items such as paper, furniture, printers, or general office supplies are not included in this agreement.

Authorized Vendor: Santa Fe Computer Supplies  ·  Primary Contact: doris@santafecs.com  ·  (505) 471-5308

Service Levels & Compliance Terms

• Order Acknowledgment: Orders are acknowledged within 24–48 business hours.
• Delivery: 24 hours to Santa Fe & Albuquerque (orders placed by 4:00pm); 24–48 hours statewide.
• Inside Delivery: Included at no additional charge.
• Fill Rate: Vendor maintains a 95% fill rate on catalog items.
• Returns / Credits: Wrong or damaged items may be returned within 30 days at vendor expense; immediate credit issued.
• Payment Terms: Net 30 from acceptance.
• Point‑of‑Sale Price Protection: If a lower publicly available price exists at the time of purchase, the State receives the lower price.

Free Toner & Ink Cartridge Recycling

Santa Fe Computer Supplies provides free recycling for used OEM toner and ink cartridges for all State of New Mexico agencies. To schedule a pickup or request prepaid return labels, email doris@santafecs.com or call (505) 471-5308.

If your agency uses a manufacturer program, we also support HP, Canon, Brother, and Lexmark recycling workflows.

Product Availability & Discontinued Items

If a listed OEM toner or ink product becomes discontinued, Santa Fe Computer Supplies will notify the State of New Mexico within five (5) business days and propose an OEM‑equivalent replacement for approval.

Administrative & Reporting (Vendor Responsibility)

For transparency, the vendor maintains internal records for quarterly usage reporting and administrative fee remittance as required by the Statewide Price Agreement. These activities are back‑office and not required for ordering.